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The "Quality Commitment Letter" for the home hardware industry has been released, and NUOMI leads the way in improving service quality and efficiency
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Faced with the intensifying price war and lack of quality trust in the home hardware industry, NUOMI has launched the "Quality Commitment Letter" in the home hardware industry, becoming the first enterprise to make a written commitment to quality service, reshaping the industry's trust standards with the concept of "a promise worth a thousand dollars, lifetime warranty", and defining a new paradigm for high-end hardware services in China. The home hardware industry is deeply trapped in an internal competition, and quality and service are the key to breaking through At present, the market size of China's home hardware industry is huge (reaching 226.11 billion yuan in 2023 and expected to exceed 324.4 billion yuan in 2028). Despite the overall downturn of home enterprises, the home hardware industry maintains a trend of counter trend growth and stable growth rate. However, at the micro level, due to intensified competition, industry competition has fallen into a vicious cycle of "price wars" and "low-quality": serious product homogenization, uneven quality, and lack of after-sales service occur frequently, and end consumers' trust in the durability and after-sales guarantee of hardware accessories continues to decline.
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